ABOUT US

The Office of Strategy + Innovation sets direction and drives performance through the intersection of knowledge, ideas and collaboration to create positive change for St. Louis County. To learn more about the Office of Strategy + Innovation, click here

SMART

WHAT'S NEXT & FEEDBACK

SMART

How to use the findings report: Each icon above is a new section. Click on each icon to explore our findings. Have feedback? Jump ahead to the last section by clicking here.

Let's make government smart.

Embracing a data-driven, strategic, technologically-oriented approach to facilitate and improve performance, customer experience, and service delivery.

WHAT WE DO WELL

When it comes to using technology at work, I would rate my skill level as:

57% of survey respondents consider themselves proficient in the technology required for their jobs.

I believe technology will make my job easier to perform and more effective in the next five years.

74% of respondents believe that technology will make their jobs easier and more effective in the future.

WHAT WE CAN DO BETTER

Only 39% of respondents strongly agree/agree that they can regularly improve their technology skills. 

We need more data to determine what technology tools would make it easier for departments to accomplish their goals.

Nearly a quarter of all data-related qualitative results said that we need a stronger data strategy. 

I have the opportunity to regularly improve my technology skills.

I have the opportunity to regularly improve my technology skills.

IDEAS TO IMPROVE PROCESSES

Employees like they work they do but think St. Louis County government could find smarter ways to conduct business by simplifying cumbersome processes and deploying new technologies in a more consistent and collaborative manner.

EMPLOYEES' DATA NEEDS

In the 21st Century, data is managed and used like an asset. St. Louis County employees recognize that we are currently lacking a comprehensive strategy to make the most effective use of our data. Employees want more robust systems to collect, access, and share data across county government. They also desire executive-level support to advance data policies and best practices.

WHAT EMPLOYEES ARE SAYING

471 Responses